DeJohn Funeral Homes and Crematory Response to Coronavirus (COVID-19)
DeJohn Funeral Homes and Crematory’s priority is the safety, well-being and health of our families, communities and caring professional staff. We continue to actively monitor the fluid changes with the COVID-19 situation to ensure a safe place for the families we serve and our caring professional staff. We are taking proactive measures to prevent the spread of any illnesses.
The information provided here represents our current response based on information available to us by the Center for Disease Control and Prevention (CDC), World Health Organization (WHO), Ohio Funeral Directors Association (OFDA), National Funeral Directors Association (NFDA) and the State of Ohio.
As of March 17, 2020, the State of Ohio has exempted funerals from the public gathering ban referenced item #5 of the Department of Health Director’s Order.
Just as the State of Ohio has become a leader in aggressive measures to slow the spread of the illness, DeJohn will remain a leader in funeral home proactiveness and cleanliness. While we are keeping up with legal directives and allowable activities, we also remain aware of the intent and purpose of these unprecedented action steps. We also are listening to you, our families we serve and the genuine concerns you have. Please contact us at 440-516-5555 to discuss the variety of options and see the suggestions listed at the bottom of this document.
We will continue to be available 24 hours per day and 7 days per week and continue to hold services, operating with the following health and safety measures in place:
- Our locations will follow increased infection prevention and control precautions, per CDC/OSHA guidelines. While cleanliness is always a top priority for our locations, we have increased our public and workspace sanitation schedules and frequency.
- All employees are instructed to stay home in the event of illness.
- We ask all families and individuals to assess their own health before visiting one of our facilities or attending a funeral.
- Our staff is to follow the public health authorities’ guidance regarding hygiene and personal care. This applies to the care of the deceased, the care of your family, and guests and personal hygiene at the workspace.
- All staff will follow social distancing recommendations.
- Livestreaming the service for those who cannot attend is available at NO cost; services could also be recorded, and the video shared with whomever the family deems appropriate.
- A Celebration of Life can be scheduled later at any of our locations with NO additional costs. We will discuss the options with your family.
If you are unable to attend a funeral due to health, feel unsafe leaving your home currently or are planning services for a loved one, we encourage you to:
- Consider online communication options. We have state-of-the-art technology to complete confirmation identification viewings, complete death certificates and execution of the cremation authorization—alleviating face-to-face
- Consider webcasting options. For those who can’t attend a funeral for health restrictions, or who live far away and are facing travel restrictions, webcasting allows them to experience the service and honor their loved one. DeJohn offers onsite webcasting from our Willoughby Hills and Chesterland funeral homes. We also have mobile webcasting equipment capabilities upon
- Share online condolences. Even if you can’t attend services in-person, you can still show your support by leaving a message on your loved one’s online guestbook. To do so, navigate to DeJohnCares.com/obituaries find or search your loved one’s name, click their obituary, and then select “Guestbook.”
- Send flowers. Consider sending flowers to the funeral home holding services or directly to a family member’s home.
As the situation quickly evolves, we will continue to keep you informed with any updates or changes.
We’re here to assist families 24 hours a day, seven days a week by calling any of locations.