When I called from the hospital to arrange for Frank’s transport from the Cleveland Clinic to the funeral home, I felt very confident that things would be handled respectfully and competently. It was a horrific situation that I never could have prepared for, but DeJohn’s helped us so much. Ross Jr. was very patient as we made arrangements and considered everything there is to consider. Amber helped my son and I when we brought pictures and clothing for Frank and Erin helped my mother-in-law and me when we came to pick up the flowers. My mother-in-law got locked out of her car and Erin arranged for help to come. Everyone was very helpful and empathetic. The extra work required with the large crowd, large number of flower arrangements and all the food is gratefully acknowledged.