Dear Bob DeJohn & Staff, Your Chardon location handled my sister Jackie Porter’s arrangements in May. I wanted to tell you and your staff that her presentation was beautiful and I know our family was pleased with everything that was prepared to memorialize her life. My brother-in-law Wayne, commented several times how patient you were with him in making arrangements. He was impressed at the explanation and tour of the crematory. I know he and daughter Kathy were at peace knowing you and your staff made the process tolerable. Thank you for your professional and personal services.