DeJohn Funeral Homes and Crematory

Privacy Policy

Effective Date: April 12, 2019

Tukios, Inc. ("us", "we", or "our") operates the https://www.tukios.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.tukios.com

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
  • Email Address
  • First and Last Name
  • Phone Number
  • Address, State, Province, ZIP/Postal Code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking and Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:
  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Tukios, Inc. uses the collected data for various purposes:
  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer of Data

Tukios WILL NOT share your data with any other integrated platforms or third parties, including but not limited to case management systems, obituary publishing providers, answering services, etc., or other systems required for day to day operation unless directed to do so by the funeral home.
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Tukios, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements
Tukios, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
  • To comply with a legal obligation
  • To protect and defend the rights or property of Tukios, Inc.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cremation

Decomposition of the body in the earth (after burial) is the slow oxidation of the body tissues.

Cremation, on the other hand, provides rapid oxidation.

No casket is legally required for cremation, just a simple container, which is strong enough to hold the body. This could be a box of rough boards, pressboard, or heavy cardboard.

Some crematories accept metal caskets; most require the container to be combustible.

 

Cremation Choices

If the body is cremated:

The remains can be stored by the family You may take the remains in the simple cardboard box supplied by the crematory and distribute (“scatter”) them over the land or water. The remains can be placed in a niche within a columbarium. The remains can be buried in the ground in a regular plot or in a smaller cremation plot. The remains can be entombed in a crypt within a mausoleum.

 

Why people choose cremation

In the United States, in 1972, only five percent chose cremation. That number had quintupled by 1999, with over 25% choosing cremation.

The Cremation Association of North America predicts that by 2010, that figure will rise to 36%.

In Canada, the rate is already over 42%; in Great Britain, 71%; and over 98% in Japan.

Those who choose cremation (for themselves or others) often hold the belief that it is better to honor the memory of the person, not the dead body.

 

Here are some other reasons you might choose cremation:

Cremation is traditional in your family, religious group, or geographical area You prefer the body to be returned quickly and cleanly to the elements. Many people believe that a cremated body becomes one with nature more quickly. You have environmental concerns, Perhaps you are worried about the use of valuable land for cemetery space, or believe it is wrong to fill the ground with materials that won’t erode … metal coffins and concrete vaults. You want to keep the costs down

Selecting cremation does not mean, however, that you will have an inexpensive funeral.

You might still choose an expensive casket and/or a viewing, and/or decide to have the cremated remains buried in the ground or placed in a columbarium. These choices can bring your costs up to those of a traditional funeral.

 

Decisions You Must Make If You Choose Cremation

Who will do the cremation (a funeral home or a firm that specializes in direct cremation)Whether to use an urn or container What to do with the remains If you are distributing the remains: Some jurisdictions have laws prohibiting the scattering of remains; others require a permit. Ask your funeral director.

Also ask if there are any firms in your area that specialize in unique ways of distributing the remains, such as a plane to spread them over a mountain, or a ship to scatter them at sea.

Think of places that were especially loved by the deceased, close to home or far away. You can walk in the woods, by a favorite lake, or on the old family farm.

Be sure to ask permission if you want to use private property.

What about using the remains to create new life, by planting a tree? Some survivors choose to mix the remains with the soil in flowerbeds and rose gardens at home. Every time the roses bloom, you will be reminded of your loved one.

If you decide to do this, however, consider what will happen if, some day, you move away.

Burial

This page, and the one on cremation, may be especially difficult for you, yet deciding between burial and cremation is one of the first choices you must make. It’s your decision!

Disposition is the term used by the funeral industry to describe the final handling of the deceased’s remains.

Although your initial decision for the disposition of the body is between burial and cremation, there are several variations on each.

Whichever choice you make, the body will eventually return to its natural elements.

 

Burial Choices

If the body is buried…

It can be interred (earth burial).It can be entombed in a crypt within a mausoleum (above-ground burial).It can be buried at sea.

 

Why people choose burial

Although the trend is moving toward cremation, the majority of North Americans still choose to bury their dead and to be buried themselves. Here are some reasons you might choose burial.

1. Burial is traditional within your family, religious group, or geographical area

For instance, in the United States today, about 79 percent choose burial. In Canada, the rate is about 64 percent.

2. You do not like the idea of the body being “burned”

You prefer to have the body slowly return to the elements.

3. You want to erect a monument on the grave

Perhaps you want to visit the grave in the days to come, and you find a graveyard more appealing than say, a columbarium.

 

Decisions You Must Make If You Choose Burial

Whether or not the body is to be embalmedWhich kind of casket (or coffin) will house the bodyWhether to buy a casket, rent one, or build your ownWhether or not the cemetery requires a vault or grave linerWhich cemetery to useWhat kind of plotWhat to put on the gravestone

Len Mikolajczak

1928-2016

Melissa DeJohn-Capretta

As the Community Liaison and Funeral Assistant of DeJohn Funeral Homes & Crematory, Melissa DeJohn Capretta is developing relationships and strengthening community partnerships for the family business. She is also gaining new experience as a funeral director apprentice while helping people during their time of need.

Her passion to be present for people enables her to give others the sense of comfort they are seeking and allows them to trust in her expertise in planning during an overwhelming and emotional time.

Melissa primarily serves families at our Funeral Home in Chardon, but she can be found at any one of our locations assisting families in planning the best way to honor the memory of their loved ones.

A graduate of Mayfield High School, Melissa attended Northern Arizona University to earn her Bachelor’s Degree in Fine Arts, Ceramics and Science Education to teach art for K-12. As an art teacher, she thrived on being able to teach kids new art techniques and how to express themselves through art during the school day.

Melissa currently resides in Chardon with her husband, Rick, and their two children Charlie and Olive.

Wendy Fiebig

Pre-Need Advisor ~ Pet Services Specialist

Wendy was born in Southern California and was raised in Kent Ohio. Wendy entered into the role of Pre-Need Specialist with a host of knowledge and understanding of insurance through various life and health insurance classes. She joined the DeJohn family in 2021 and has been passionate about helping people understand the importance of planning. Having lost her husband in 2018, Wendy has a special appreciation for pre-need and hopes to help people before they are placed in a tough situation like planning the funeral of their loved one.

Her family comes first, so when she has downtime, she usually starts with a cup of coffee before jumping into a day with her boys Cooper and Knox. She also loves supporting community initiatives around Willoughby where she lives and traveling, reading and working on her yard.

Denise Brennan

Pre-Need Advisor

Every day Denise Brennan comes to work with a smile on her face knowing she is going to have another great day helping families to prearrange their funeral. Since 2002, she has enjoyed helping families to choose DeJohn Funeral Homes and providing prearrangement advice and counsel to families as a Preneed Specialist.

“Prearrangement is a wonderful service. People are so grateful when we help them create a plan and create solutions – not problems – for their next of kin. Many times families are surprised that its not a difficult process to make the prearrangement,” said Denise.

She also follows up with families after the death of a loved one to ensure everything was taken care of during the funeral and assist with any follow up requests from death certificate copies to assisting with acknowledgement notes. When not out visiting families at their homes to make arrangements, Denise is most often found at the DeJohn Funeral Home in Willoughby Hills.

While Denise considers herself a work person, she also enjoys being outdoors in her garden or talking a walk through the Cuyahoga Metroparks near her home in Richmond Heights. As an avid walker, she especially likes walking through her neighborhood when she cannot get to a park or visiting her daughter nearby.

Joseph Zevnik

Joseph Zevnik

1959-2016

Ross C. DeJohn Sr.

Ross C. DeJohn Sr

1928-2016

James A. Mullally

Licensed Funeral Director

A graduate of Cleveland State University and the Pittsburgh Institute of Mortuary Science, Jim’s career in funeral service dates from 1954. He is a second generation Licensed Funeral Director and Embalmer, a Licensed Pre-Arrangement Specialist, and is a member of the Cuyahoga, Ohio, and National Funeral Directors Associations, as well as the Embalmers Association of Cleveland. He and his wife Kerry are proud parents of twin boys

Bob DeJohn

Licensed Funeral Director

Bob is a past graduate of Bowling Green State University and member of the Sigma Chi  Fraternity. A Licensed Funeral Director since 1988, he is also a Licensed Life Insurance Agent and Pre-Arrangement Specialist. He is a member of the Cuyahoga, Ohio, and National Funeral Directors Associations, as well as the Embalmers  Association of Cleveland. He is currently a City Council Member for Mayfield Heights.  He has served on the Board of the Hillcrest YMCA, and devotes his time to many public service and fraternal organizations such as Mayfield High School and Sigma Chi Alumni Associations. He is also a member of the Knights of Columbus Gilmour Council 310. Additionally, he volunteers his time at the Western Reserve Model Railroad Museum. He is a  parishioner of St. Francis of Assisi Church and also serves as an usher and  parishioner of St. Clare Church. Bob is married to the former Lori Boslett, who  is a Registered Nurse at Hillcrest Hospital. The couple has two children.

Constance Scheanon

Licensed Funeral Director & Embalmer ~ Certified Celebrant ~ Certified Crematory Operator

As a new funeral director at DeJohn Funeral Homes, Constance Scheanon brings a wonderful new personality to the families served as she helps them on their journey through loss.

A first generation Funeral Director/Embalmer and Certified Life Celebrant, at the end of the day Constance finds a sincere “Thank You” makes it all worth it to serve families during a very difficult time.

Her interest in funeral homes and death care began as a junior in high school, when she participated in a mentorship program where she shadowed a funeral director for a few weeks. She continued her education to earn a Bachelor’s of Mortuary Science from Cincinnati College of Mortuary Science then returned home to Ashtabula to serve her apprenticeship.

As a Licensed Funeral Director/Embalmer and Certified Life Celebrant, Constance helps families, by providing meaningful services to those wanting to tell the story of their loved one. From the moment she meets a family, she commits to taking care of them and their loved one who has passed.

She said, “I do not leave that family at the funeral home. I take that family home with me and continuously think about them. I listen to each families unique wants and needs and try to figure out the best way to serve them.”

Always willing to spend extra time doing a dry run of the route for a funeral procession or thinking of a family’s specific needs, Constance wants to serve each family as best as she can.

She said, “Being a Celebrant is one of my favorite parts of my job. By the end of the service, I feel as if I had known the loved one and their family for years.”

Constance added, “All relationships are about successes and failures that mold you into the greatest version of you. I have already seen growth in myself as a person and funeral director, and I thank DeJohn’s and the group of people “DeJohn family” for that.”

Originally from Ashtabula, Constance has enjoyed exploring the parks and restaurants around Chardon, adding that being closer to Cleveland has “already exposed me to so much more culture in my community.” She especially enjoys hiking with friends and seeking out beach glass as it is calming to her. She is also looking forward to supporting more local businesses and organizations in her new community.

William White

William White

Licensed Funeral Director

Bill White greets families at DeJohn Funeral Homes with care and understanding ; knowing there are many choices that need to be made after a loved one has died. He knows this comes with a roller coaster of emotions that family may experience as well.

Since childhood, Bill has had an interest in funeral care.

“I attended my aunts’ funeral in first grade and was fascinated by the whole funeral process. I knew thats what I wanted to do and I’ve had an interest in death care ever since,” said Bill. His passion helps families begin to heal through their grief process.

A native Clevelander, Bill has devoted his life to funeral care and manages the DeJohn Funeral Homes South Euclid Chapel. He holds a Bachelor of Arts degree in Philosophy from Borromeo College of Ohio, attended John Carroll University and is a graduate of St. Joseph High School. He is a member of the Gesu 50+ Club and the East Side Irish American Club.

“I enjoy seeing how religion is integrated into the funeral. What I enjoy best is being able to help families through the process so see their departed to their final resting place,” he added.

He is also a proud veteran of the United States Army, serving with the Criminal Investigation Unit (C.I.D.) at the Presidio of San Francisco in California.

Patricia DeJohn

Bereavement and Aftercare Specialist

We believe it is especially important to assist families in dealing with their grief. As a grief and bereavement educator, Patty is an important part of that process. As a grief therapist she has taught courses on death and dying at Ursuline College and has facilitated grief support groups since 1989.

She graduated with a degree in Psychology from Ursuline College and received her Masters Degree in  Clinical Counseling from John Carroll University.  She was in private practice for 15 years with Dr. Thomas Frazier, Ph.D. and currently she sees clients at the Chesterland and Willoughby Hills facilities where she serves as a Wellness Life Coach.  She is also a Reiki Master and has given treatments for the past 18 years.

In addition to her Bereavement work at the funeral home, Patty shares her expertise with the community where she has given workshops and lectures for the Catholic Diocese of Cleveland, Hospice of the Western Reserve and many local churches and community organizations. Patty is a member of the Association for Death Education & Counseling.

Ross DeJohn III

President and COO ~ Licensed Funeral Director

Joining his father, grandfather, and the rest of the DeJohn family, Ross represents the third generation of the DeJohn family and sixth generation of family values and heritage in the firm. After graduating from the University of Dayton where he was President of the Student Government and an active member of the Sigma Chi Fraternity, he received his Funeral Director license in 2000 and today progressively leads our firm into the decades ahead.

Ross III became deeply involved in the community serving as board member and Past Vice-President of the Mayfield Area Chamber of Commerce, long-time board member and Past President of the Rotary Club of Hillcrest, and as Scholarship Chair of the Mayfield Alumni Association serving on the Board of Directors. He is also a parishioner of St. Noel Church in Willoughby Hills. Committed to his profession, Ross is an invited member of several national study groups and the Cuyahoga, Ohio, and National Funeral Directors Associations as well as the International Cemetery Cremation and Funeral Association.

He is the proud father of three daughters and resides in Kirtland.

Ross C. DeJohn, Jr

Chairman & CEO ~ Licensed Funeral Director

Ross DeJohn Jr. joined  his father in the family business in 1977.  Ross understood from the very beginning the importance of his family’s tradition. He understands the heritage of his family and profession as well as the changing needs of the community he serves.

After graduating from Bowling Green State University, where he was a member of the Sigma Chi Fraternity, he became a Licensed Funeral Director in 1986. He is a member of the Cuyahoga, Ohio, and National Funeral Directors Associations. He served in the U.S. Army in 1972 as a 2nd Lieutenant, and was an Army Reserve Captain from 1974 to 1980. He is also Past President of the Mayfield Area Chamber of Commerce.

Ross completed  the Hospice of the Western Reserve Volunteer Training Program which enables him to volunteer at Hillcrest Hospital and other facilities with our Staff therapy dogs Magic and Coco.  Ross Jr. is a parishioner at St. Noel Church in Willoughby Hills, Ohio and has been married to his wife Patty since 1971. They have three children and five grandchildren. Ross and Patty reside in Kirtland, Ohio.