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Terms of Use

Last Updated: 5/16/2022

These Terms of Use, together with Tukios Privacy Policy, (collectively, the "Terms") set forth the terms and conditions that apply to your access and use of the website of Tukios, Inc. (https://tukios.com) ("us" "we" or "our") and associated services, including Tukios services that are available through the websites of our client funeral homes and other funeral professionals (together, the "Sites"), whether as a client, end-user or customer of a client, or otherwise. "Tukios" includes all officers, directors, employees, consultants, affiliates, parents, subsidiaries, and agents. The Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and Tukios concerning your access to and use of the Sites.

By using or accessing the Sites, you agree to these Terms, as may be updated from time to time in accordance with Section 10 below.
PLEASE READ THE FOLLOWING TERMS CAREFULLY.
BY CLICKING “I ACCEPT,” OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SITES, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE TERMS, TUKIOS’ PRIVACY POLICY..
ARBITRATION NOTICE. You agree that disputes arising under these Terms will be resolved by binding, individual arbitration as further described in Section 12, and BY ACCEPTING THESE TERMS, YOU AND TUKIOS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract (except for matters that may be taken to small claims court). Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury.
If you do not agree to all the terms and conditions of this Agreement, you may not access or use the Sites.
  1. Account Security:  To use the Sites you must (i) be at least eighteen (18) years of age; (ii) have not previously been suspended or removed from the Sites; and (iii) register for and use the Sites in compliance with any and all applicable laws and regulations.
  2. Account Registration:  To access some features of the Sites, you may be required to register for an account. When you register for an account, we may ask you to give us certain identifying information about yourself, including but not limited to your email address and other contact information, and to create a user name and password ("Registration Information"). When registering for and maintaining an account, you agree to provide true, accurate, current, and complete information about yourself. You also agree not to impersonate anyone, misrepresent any affiliation with anyone else, use false information, or otherwise conceal your identity from Tukios for any purpose. You are solely responsible for maintaining the confidentiality and security of your password and other Registration Information. For your protection and the protection of other users, we ask you not to share your Registration Information with anyone else. If you do share this information with anyone, we will consider their activities to have been authorized by you. If you have reason to believe that your account is no longer secure, you must immediately notify us at support@tukios.com.
  3. Prohibited:  You agree not to:
    • Use the Sites for any illegal purpose, or in violation of any local, state, national, or international law;
    • Violate or encourage others to violate the rights of third parties, including intellectual property rights, privacy rights, and/or publicity rights;
    • Post, upload, or distribute any content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, hateful, or otherwise inappropriate;
    • Interfere in any way with security-related features of the Sites;
    • Interfere with the operation or any user's enjoyment of the Sites, including by uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code, making unsolicited offers or advertisements to other users, or attempting to collect personal information about users or third parties without their consent;
    • Access, monitor or copy any content or information of the Sites using any robot, spider, scraper, or other automated means or any manual process for any purpose without express written permission from the funeral home who owns the Site(s) and Tukios;
    • Use, reproduce, modify, distribute or store any part of the Sites (including obituaries, event information, or other content) for any purpose without the prior written permission of Tukios;
    • Perform any fraudulent activity, including impersonating any person or entity, claiming false affiliations, accessing the accounts of other users without permission, or falsifying your identity or any information about you, including age or date of birth; or
    • Sell or otherwise transfer the access granted herein.
  4. Third-Party Content:  The Sites may contain links to third-party websites and services. Tukios provides such links as a convenience and does not control or endorse these websites and services. You acknowledge and agree that Tukios has not reviewed the content, advertising, products, services, or other materials that appear on such third-party websites or services, and is not responsible for the legality, accuracy, or appropriateness of any such content, and shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party websites or services.
  5. Intellectual Property:  You acknowledge and agree that when you submit an obituary, post comments, submit a tribute video, or post or submit other content (together, "Content") to Tukios or any website of any Client operated by Tukios, such content will be shared with and stored by Tukios and its affiliates and partners. The Sites are owned by our funeral home clients and are protected by applicable copyright and other intellectual property laws, and no materials from the Sites may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without express permission of the funeral home. Tukios owns or has duly licensed: a) all images it makes available for your use in creating memorials; b) the software and other technology it makes available to you for creating memorials; and c) the TUKIOSTM trademark.
  6. User License Grant to Tukios:  You grant Tukios, its affiliates, and related entities a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, archive, store, publish, transmit, perform, distribute, reproduce and create derivative works from all Content you provide to Tukios in any form, media, software or technology of any kind now existing or developed in the future. Without limiting the generality of the previous sentence, you authorize Tukios to include the Content you provide in a searchable format that may be accessed by users of the Tukios services and other websites. You also grant Tukios and its affiliates and related entities the right to use your name and any other information about you that you provide in connection with the use, reproduction or distribution of such Content. You also grant Tukios the right to use the Content and any facts, ideas, concepts, know-how or techniques (“Information”) contained in any Content or communication you send to us for any purpose whatsoever, including but not limited to, developing, manufacturing, promoting and/or marketing products and services. You grant all rights described in this paragraph in consideration of your use of the Tukios services and Sites without the need for additional compensation of any sort to you. Tukios does not claim ownership of Content you submit to the Sites.
  7. User Content and DMCA Notice:  You represent and warrant that you own or otherwise have the right to use any content you post to the Sites. If you believe that your content has been used in a way that constitutes copyright infringement, you may contact our Designated Agent:

    ATTN: Content/DMCA Notices
    Tukios, Inc.
    2326 Washington Blvd. #303
    Ogden, UT 84409
    Phone: (801) 682-4391
    Email: support@tukios.com

    You must provide the following information: a) an electronic or physical signature of the copyright owner or the person authorized to act on behalf of the copyright owner; b) a description of the copyrighted work that you claim has been infringed; c) a description of where the material that you claim is infringing is located; d) your address, telephone number, and email address; e) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Tukios has adopted and implements a policy that provides for termination in appropriate circumstances of accounts of users who repeatedly infringe copyright or other intellectual property rights of Tukios or others.
  8. Indemnification:  You agree that you will be personally responsible for your use of the Sites, and you agree to defend, indemnify, and hold harmless Tukios, Tukios’s subcontractors and Tukios’s and such subcontractors’ officers, directors, employees, shareholders, parents, subsidiaries, agents, successors, and assigns. from and against any and all claims, liabilities, damages, losses, and expenses (including attorneys' and accounting fees and costs), arising out of or in any way connected with (i) your access to, use of, or alleged use of the Sites; (ii) your violation of the Terms or any applicable law or regulation; (iii) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right; or (iv) any disputes or issues between you and any third party. Tukios reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.
  9. Termination:  If you violate these Terms, your permission to use the Sites will automatically terminate. In addition, Tukios in its sole discretion may suspend or terminate your user account and/or suspend or terminate some or all of your access to the Sites at any time, with or without notice to you. You may terminate your account at any time by contacting Tukios at support@tukios.com. After your account is terminated, information and content previously provided by you will no longer be accessible through your account, but Tukios may continue to store such information and content, and it may also be stored by third parties to whom it has been transferred through your use of the Sites.
  10. Modification of the Terms:  Tukios reserves the right at any time to modify these Terms and to impose new or additional terms or conditions on your use of the Sites. Such modifications and additional terms and conditions will be effective immediately upon notice and incorporated into these Terms. We will make reasonable efforts to notify you of any material changes to the Terms, including, but not limited to, by posting a notice to our website or by sending an email to any address you may have provided to us. Your continued use of the Sites following notice will be deemed acceptance of any modifications to the Terms.
  11. Disclaimers of Warranties:  The Sites are provided "as is" and on an "as available" basis, without warranty or condition of any kind, either express or implied. Although Tukios seeks to maintain safe, secure, accurate, and well-functioning services, we cannot guarantee the continuous operation of or access to our Sites, and there may at times be inadvertent technical or factual errors or inaccuracies. Tukios specifically (but without limitation) disclaims (i) any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, or non-infringement; and (ii) any warranties arising out of course-of-dealing, usage, or trade. You assume all risk for any/all damages that may result from your use of or access to the Sites. Tukios does not guarantee the accuracy of, and disclaims all liability for, any errors or other inaccuracies in the information, content, recommendations, and materials made available through the Sites.
  12. Arbitration: 
    • Generally:  In the interest of resolving disputes between you and Tukios in the most expedient and cost effective manner, and except as expressly described herein, you and Tukios agree that every dispute arising in connection with these Terms will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these Terms, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND TUKIOS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
    • Exceptions:  Despite the provisions of this Section, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (c) seek injunctive relief in a court of law in aid of arbitration; or (d) to file suit in a court of law to address an intellectual property infringement claim.
    • Opt-Out:  If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this Section within 30 days after the date that you agree to these Terms by sending a letter to Tukios, Inc., Attention: Legal Department – Arbitration Opt-Out, 2326 Washington Blvd., #303, Ogden, UT 84409 that specifies: your full legal name, the email address associated with your account on the Services, and a statement that you wish to opt out of arbitration (“Opt-Out Notice”). Once Tukios receives your Opt-Out Notice, this Section will be void and any action arising out of these Terms will be resolved as set forth in Section 14 (“Governing Law”) The remaining provisions of these Terms will not be affected by your Opt-Out Notice.
    • Arbitrator:  Any arbitration between you and Tukios will be settled by a single arbitrator under the Federal Arbitration Act and administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (collectively, “AAA Rules”) as modified by these Terms. The AAA Rules and filing forms are available online at https://www.adr.org/, by calling the AAA at +1-800-778-7879, or by contacting Tukios. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
    • Notice of Arbitration; Process:  A party who intends to seek arbitration must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if that other party has not provided a current physical address, then by electronic mail (“Notice of Arbitration”). Tukios’s address for Notice of Arbitration is: Tukios, Inc., 2326 Washington Blvd., #303, Ogden, UT 84409. The Notice of Arbitration must: (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice of Arbitration is received, you or Tukios may commence an arbitration proceeding. All arbitration proceedings between the parties will be confidential unless otherwise agreed by the parties in writing and will take place in Salt Lake City, Utah. During the arbitration, the amount of any settlement offer made by you or Tukios must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. If the arbitrator awards you an amount higher than the last written settlement amount offered by Tukios in settlement of the dispute prior to the award, Tukios will pay to you the higher of: (c) the amount awarded by the arbitrator and (d) US$10,000.
    • Fees:  If you commence arbitration in accordance with these Terms, Tukios will reimburse you for your payment of the filing fee, unless your claim is for more than US$10,000, in which case the payment of any fees will be decided by the AAA Rules. Any arbitration hearing will take place at a location to be agreed upon in the county and state of your residence or billing address, but if the claim is for US$10,000 or less, you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; (b) through a non-appearance based telephone hearing; or (c) by an in-person hearing as established by the AAA Rules in the county (or parish) of your permanent residence. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 12(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse Tukios for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.
    • No Class Actions:  YOU AND TUKIOS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Tukios agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
    • Modifications to this Arbitration Provision:  If Tukios makes any future change to this arbitration provision, other than a change to Tukios’s address for Notice of Arbitration, you may reject the change by sending us written notice within 30 days of the change to Tukios’ address for Notice of Arbitration, in which case your account with Tukios will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected will survive
    • Enforceability:  If Section 12(g) (“No Class Actions”) or the entirety of this Section is found to be unenforceable, or if Tukios receives an Opt-Out Notice from you, then the entirety of this Section will be null and void and, in that case, the exclusive jurisdiction and venue described in Section 14 (“Governing Law”) will govern any action arising out of or related to these Terms.
  13. Limitation of Liability:  In no event will Tukios be liable to you for any incidental, special, consequential, direct, indirect, or punitive damages, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, whether or not Tukios has been informed of the possibility of such damage. Some jurisdictions do not allow the disclaimer of warranties or limitation of liability in certain circumstances. Accordingly, some of the above limitations may not apply to you.
  14. Governing Law:  These Terms are governed by the laws of the State of Utah without regard to conflict of law principles. To the extent that any lawsuit or court proceeding is permitted hereunder, you and Tukios agree to submit to the exclusive personal jurisdiction of the state or federal courts located in Salt Lake City, for the purpose of litigating all such disputes.
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  16. General: 
    • Entire Agreement:  These Terms constitute the entire and exclusive understanding and agreement between you and Tukios regarding your use of and access to the Sites, and except as expressly permitted above may only be amended by a written agreement signed by authorized representatives of the parties.
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    • Severability:  In the event that any part of the Terms is held to be invalid or unenforceable, the unenforceable part shall be given effect to the greatest extent possible and the remaining parts will remain in full force and effect.
  17. Notice to California Residents:  Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the service or to receive further information regarding use of the service.

Cremation

Decomposition of the body in the earth (after burial) is the slow oxidation of the body tissues.

Cremation, on the other hand, provides rapid oxidation.

No casket is legally required for cremation, just a simple container, which is strong enough to hold the body. This could be a box of rough boards, pressboard, or heavy cardboard.

Some crematories accept metal caskets; most require the container to be combustible.

 

Cremation Choices

If the body is cremated:

The remains can be stored by the family You may take the remains in the simple cardboard box supplied by the crematory and distribute (“scatter”) them over the land or water. The remains can be placed in a niche within a columbarium. The remains can be buried in the ground in a regular plot or in a smaller cremation plot. The remains can be entombed in a crypt within a mausoleum.

 

Why people choose cremation

In the United States, in 1972, only five percent chose cremation. That number had quintupled by 1999, with over 25% choosing cremation.

The Cremation Association of North America predicts that by 2010, that figure will rise to 36%.

In Canada, the rate is already over 42%; in Great Britain, 71%; and over 98% in Japan.

Those who choose cremation (for themselves or others) often hold the belief that it is better to honor the memory of the person, not the dead body.

 

Here are some other reasons you might choose cremation:

Cremation is traditional in your family, religious group, or geographical area You prefer the body to be returned quickly and cleanly to the elements. Many people believe that a cremated body becomes one with nature more quickly. You have environmental concerns, Perhaps you are worried about the use of valuable land for cemetery space, or believe it is wrong to fill the ground with materials that won’t erode … metal coffins and concrete vaults. You want to keep the costs down

Selecting cremation does not mean, however, that you will have an inexpensive funeral.

You might still choose an expensive casket and/or a viewing, and/or decide to have the cremated remains buried in the ground or placed in a columbarium. These choices can bring your costs up to those of a traditional funeral.

 

Decisions You Must Make If You Choose Cremation

Who will do the cremation (a funeral home or a firm that specializes in direct cremation)Whether to use an urn or container What to do with the remains If you are distributing the remains: Some jurisdictions have laws prohibiting the scattering of remains; others require a permit. Ask your funeral director.

Also ask if there are any firms in your area that specialize in unique ways of distributing the remains, such as a plane to spread them over a mountain, or a ship to scatter them at sea.

Think of places that were especially loved by the deceased, close to home or far away. You can walk in the woods, by a favorite lake, or on the old family farm.

Be sure to ask permission if you want to use private property.

What about using the remains to create new life, by planting a tree? Some survivors choose to mix the remains with the soil in flowerbeds and rose gardens at home. Every time the roses bloom, you will be reminded of your loved one.

If you decide to do this, however, consider what will happen if, some day, you move away.

Burial

This page, and the one on cremation, may be especially difficult for you, yet deciding between burial and cremation is one of the first choices you must make. It’s your decision!

Disposition is the term used by the funeral industry to describe the final handling of the deceased’s remains.

Although your initial decision for the disposition of the body is between burial and cremation, there are several variations on each.

Whichever choice you make, the body will eventually return to its natural elements.

 

Burial Choices

If the body is buried…

It can be interred (earth burial).It can be entombed in a crypt within a mausoleum (above-ground burial).It can be buried at sea.

 

Why people choose burial

Although the trend is moving toward cremation, the majority of North Americans still choose to bury their dead and to be buried themselves. Here are some reasons you might choose burial.

1. Burial is traditional within your family, religious group, or geographical area

For instance, in the United States today, about 79 percent choose burial. In Canada, the rate is about 64 percent.

2. You do not like the idea of the body being “burned”

You prefer to have the body slowly return to the elements.

3. You want to erect a monument on the grave

Perhaps you want to visit the grave in the days to come, and you find a graveyard more appealing than say, a columbarium.

 

Decisions You Must Make If You Choose Burial

Whether or not the body is to be embalmedWhich kind of casket (or coffin) will house the bodyWhether to buy a casket, rent one, or build your ownWhether or not the cemetery requires a vault or grave linerWhich cemetery to useWhat kind of plotWhat to put on the gravestone

Len Mikolajczak

1928-2016

Read Obituary

Melissa DeJohn-Capretta

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As the Community Liaison and Funeral Assistant of DeJohn Funeral Homes & Crematory, Melissa DeJohn Capretta is developing relationships and strengthening community partnerships for the family business. She is also gaining new experience as a funeral director apprentice while helping people during their time of need.

Her passion to be present for people enables her to give others the sense of comfort they are seeking and allows them to trust in her expertise in planning during an overwhelming and emotional time.

Melissa primarily serves families at our Funeral Home in Chardon, but she can be found at any one of our locations assisting families in planning the best way to honor the memory of their loved ones.

A graduate of Mayfield High School, Melissa attended Northern Arizona University to earn her Bachelor’s Degree in Fine Arts, Ceramics and Science Education to teach art for K-12. As an art teacher, she thrived on being able to teach kids new art techniques and how to express themselves through art during the school day.

Melissa currently resides in Chardon with her husband, Rick, and their two children Charlie and Olive.

Wendy Fiebig

Pre-Need Advisor ~ Pet Services Specialist

wfiebig@dejohncares.com
440-278-7113
330-842-7076

Wendy was born in Southern California and was raised in Kent Ohio. Wendy entered into the role of Pre-Need Specialist with a host of knowledge and understanding of insurance through various life and health insurance classes. She joined the DeJohn family in 2021 and has been passionate about helping people understand the importance of planning. Having lost her husband in 2018, Wendy has a special appreciation for pre-need and hopes to help people before they are placed in a tough situation like planning the funeral of their loved one.

Her family comes first, so when she has downtime, she usually starts with a cup of coffee before jumping into a day with her boys Cooper and Knox. She also loves supporting community initiatives around Willoughby where she lives and traveling, reading and working on her yard.

Denise Brennan

Pre-Need Advisor

dbrennan@dejohncares.com
440-278-7108
440-221-0786

Every day Denise Brennan comes to work with a smile on her face knowing she is going to have another great day helping families to prearrange their funeral. Since 2002, she has enjoyed helping families to choose DeJohn Funeral Homes and providing prearrangement advice and counsel to families as a Preneed Specialist.

“Prearrangement is a wonderful service. People are so grateful when we help them create a plan and create solutions – not problems – for their next of kin. Many times families are surprised that its not a difficult process to make the prearrangement,” said Denise.

She also follows up with families after the death of a loved one to ensure everything was taken care of during the funeral and assist with any follow up requests from death certificate copies to assisting with acknowledgement notes. When not out visiting families at their homes to make arrangements, Denise is most often found at the DeJohn Funeral Home in Willoughby Hills.

While Denise considers herself a work person, she also enjoys being outdoors in her garden or talking a walk through the Cuyahoga Metroparks near her home in Richmond Heights. As an avid walker, she especially likes walking through her neighborhood when she cannot get to a park or visiting her daughter nearby.

Joseph Zevnik

Joseph Zevnik

1959-2016

Read Obituary

Ross C. DeJohn Sr.

Ross C. DeJohn Sr

1928-2016

Read Obituary

James A. Mullally

Licensed Funeral Director

A graduate of Cleveland State University and the Pittsburgh Institute of Mortuary Science, Jim’s career in funeral service dates from 1954. He is a second generation Licensed Funeral Director and Embalmer, a Licensed Pre-Arrangement Specialist, and is a member of the Cuyahoga, Ohio, and National Funeral Directors Associations, as well as the Embalmers Association of Cleveland. He and his wife Kerry are proud parents of twin boys

Bob DeJohn

Licensed Funeral Director

Bob is a past graduate of Bowling Green State University and member of the Sigma Chi  Fraternity. A Licensed Funeral Director since 1988, he is also a Licensed Life Insurance Agent and Pre-Arrangement Specialist. He is a member of the Cuyahoga, Ohio, and National Funeral Directors Associations, as well as the Embalmers  Association of Cleveland. He is currently a City Council Member for Mayfield Heights.  He has served on the Board of the Hillcrest YMCA, and devotes his time to many public service and fraternal organizations such as Mayfield High School and Sigma Chi Alumni Associations. He is also a member of the Knights of Columbus Gilmour Council 310. Additionally, he volunteers his time at the Western Reserve Model Railroad Museum. He is a  parishioner of St. Francis of Assisi Church and also serves as an usher and  parishioner of St. Clare Church. Bob is married to the former Lori Boslett, who  is a Registered Nurse at Hillcrest Hospital. The couple has two children.

Constance Scheanon

Licensed Funeral Director & Embalmer ~ Certified Celebrant ~ Certified Crematory Operator

As a new funeral director at DeJohn Funeral Homes, Constance Scheanon brings a wonderful new personality to the families served as she helps them on their journey through loss.

A first generation Funeral Director/Embalmer and Certified Life Celebrant, at the end of the day Constance finds a sincere “Thank You” makes it all worth it to serve families during a very difficult time.

Her interest in funeral homes and death care began as a junior in high school, when she participated in a mentorship program where she shadowed a funeral director for a few weeks. She continued her education to earn a Bachelor’s of Mortuary Science from Cincinnati College of Mortuary Science then returned home to Ashtabula to serve her apprenticeship.

As a Licensed Funeral Director/Embalmer and Certified Life Celebrant, Constance helps families, by providing meaningful services to those wanting to tell the story of their loved one. From the moment she meets a family, she commits to taking care of them and their loved one who has passed.

She said, “I do not leave that family at the funeral home. I take that family home with me and continuously think about them. I listen to each families unique wants and needs and try to figure out the best way to serve them.”

Always willing to spend extra time doing a dry run of the route for a funeral procession or thinking of a family’s specific needs, Constance wants to serve each family as best as she can.

She said, “Being a Celebrant is one of my favorite parts of my job. By the end of the service, I feel as if I had known the loved one and their family for years.”

Constance added, “All relationships are about successes and failures that mold you into the greatest version of you. I have already seen growth in myself as a person and funeral director, and I thank DeJohn’s and the group of people “DeJohn family” for that.”

Originally from Ashtabula, Constance has enjoyed exploring the parks and restaurants around Chardon, adding that being closer to Cleveland has “already exposed me to so much more culture in my community.” She especially enjoys hiking with friends and seeking out beach glass as it is calming to her. She is also looking forward to supporting more local businesses and organizations in her new community.

William White

William White

Licensed Funeral Director

Bill White greets families at DeJohn Funeral Homes with care and understanding ; knowing there are many choices that need to be made after a loved one has died. He knows this comes with a roller coaster of emotions that family may experience as well.

Since childhood, Bill has had an interest in funeral care.

“I attended my aunts’ funeral in first grade and was fascinated by the whole funeral process. I knew thats what I wanted to do and I’ve had an interest in death care ever since,” said Bill. His passion helps families begin to heal through their grief process.

A native Clevelander, Bill has devoted his life to funeral care and manages the DeJohn Funeral Homes South Euclid Chapel. He holds a Bachelor of Arts degree in Philosophy from Borromeo College of Ohio, attended John Carroll University and is a graduate of St. Joseph High School. He is a member of the Gesu 50+ Club and the East Side Irish American Club.

“I enjoy seeing how religion is integrated into the funeral. What I enjoy best is being able to help families through the process so see their departed to their final resting place,” he added.

He is also a proud veteran of the United States Army, serving with the Criminal Investigation Unit (C.I.D.) at the Presidio of San Francisco in California.

Patricia DeJohn

Bereavement and Aftercare Specialist

We believe it is especially important to assist families in dealing with their grief. As a grief and bereavement educator, Patty is an important part of that process. As a grief therapist she has taught courses on death and dying at Ursuline College and has facilitated grief support groups since 1989.

She graduated with a degree in Psychology from Ursuline College and received her Masters Degree in  Clinical Counseling from John Carroll University.  She was in private practice for 15 years with Dr. Thomas Frazier, Ph.D. and currently she sees clients at the Chesterland and Willoughby Hills facilities where she serves as a Wellness Life Coach.  She is also a Reiki Master and has given treatments for the past 18 years.

In addition to her Bereavement work at the funeral home, Patty shares her expertise with the community where she has given workshops and lectures for the Catholic Diocese of Cleveland, Hospice of the Western Reserve and many local churches and community organizations. Patty is a member of the Association for Death Education & Counseling.

Ross DeJohn III

President and COO ~ Licensed Funeral Director

ross3@dejohncares.com
440-278-7100
216-310-0181

Joining his father, grandfather, and the rest of the DeJohn family, Ross represents the third generation of the DeJohn family and sixth generation of family values and heritage in the firm. After graduating from the University of Dayton where he was President of the Student Government and an active member of the Sigma Chi Fraternity, he received his Funeral Director license in 2000 and today progressively leads our firm into the decades ahead.

Ross III became deeply involved in the community serving as board member and Past Vice-President of the Mayfield Area Chamber of Commerce, long-time board member and Past President of the Rotary Club of Hillcrest, and as Scholarship Chair of the Mayfield Alumni Association serving on the Board of Directors. He is also a parishioner of St. Noel Church in Willoughby Hills. Committed to his profession, Ross is an invited member of several national study groups and the Cuyahoga, Ohio, and National Funeral Directors Associations as well as the International Cemetery Cremation and Funeral Association.

He is the proud father of three daughters and resides in Kirtland.

Ross C. DeJohn, Jr

Chairman & CEO ~ Licensed Funeral Director

Ross DeJohn Jr. joined  his father in the family business in 1977.  Ross understood from the very beginning the importance of his family’s tradition. He understands the heritage of his family and profession as well as the changing needs of the community he serves.

After graduating from Bowling Green State University, where he was a member of the Sigma Chi Fraternity, he became a Licensed Funeral Director in 1986. He is a member of the Cuyahoga, Ohio, and National Funeral Directors Associations. He served in the U.S. Army in 1972 as a 2nd Lieutenant, and was an Army Reserve Captain from 1974 to 1980. He is also Past President of the Mayfield Area Chamber of Commerce.

Ross completed  the Hospice of the Western Reserve Volunteer Training Program which enables him to volunteer at Hillcrest Hospital and other facilities with our Staff therapy dogs Magic and Coco.  Ross Jr. is a parishioner at St. Noel Church in Willoughby Hills, Ohio and has been married to his wife Patty since 1971. They have three children and five grandchildren. Ross and Patty reside in Kirtland, Ohio.